☎ 613-325-3011✉ yasir@heims.caOttawa & Kanata, ON

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HEIMS

How we work

A process built around your buildings — and the people in them.

Property managers and facility teams don’t just need the work done — they need it done on schedule, on budget, and without a single tenant complaint landing on their desk. Here is how HEIMS delivers that on every project, from a one-week repair to a multi-floor renovation.

Our process

From first call to final walkthrough

01 — Consultation & site walk

We start on site, not on a spreadsheet. We walk the building with you to understand the scope, the constraints, and who is affected — tenants, staff, or students — so nothing becomes a surprise mid-project.

02 — Clear, itemized quote

You get a line-by-line quote with scope, timeline, and assumptions spelled out in plain language. No vague allowances, and no mystery change orders waiting in the wings.

03 — Planning & paperwork

Before we lift a tool, your certificate of insurance, WSIB clearance, and any permits are in hand. We schedule around occupancy, after-hours access, and tenant notice so the building keeps running.

04 — Clean, coordinated work

One project manager owns your job and every trade under it. Daily cleanup, dust and noise control, and respectful crews are the standard — not an upgrade you have to ask for.

05 — Walkthrough & warranty

We close out with a walkthrough against the original scope, hand over your documentation, and stand behind the work. If something needs attention later, you call the same number you started with.

Built for occupied buildings

Why property managers keep our number

Tenant-first communication

Notices, working hours, and access are coordinated in advance, so residents and staff always know what to expect — and your phone stays quiet.

Compliance, handled

Certificates of insurance, $10M general liability, and WSIB clearance are ready on request. We make vendor onboarding the easy part of your week.

One point of contact

No chasing six subtrades. A single project manager coordinates every trade and gives you one accountable line of communication, start to finish.

Have a project coming up?

Tell us what you are planning and we will come walk the site. You will have a clear quote and a realistic schedule before you commit to anything.

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